Cancellation & Refund Policy

1. Cancellation Requests Prior to Service Commencement

If a client requests cancellation within 2 hours of booking a service or prior to our team initiating document vetting, compliance review, or government drafting, a 100% refund of the consultancy fee will be processed (minus any payment gateway processing fees of up to 2.5%).

2. Milestone-Based Service Work in Progress

Once our compliance professionals or technical team have commenced preliminary work, drafted legal deeds/MOA/AOA, or verified documents:

• If the request is made before filing on government/ROC portals: A partial refund of up to 50% of the consultancy fee may be issued based on the quantum of work completed.
• Once an application has been submitted and generated an Application Reference Number (ARN / SRN) on official portals: The consultancy service is deemed executed, and professional fees are non-refundable.

3. Non-Refundability of Statutory Government Fees

Government statutory fees, ROC challans, stamp duty, DSC generation charges, and Trademark official fees paid directly to government treasuries are strictly non-refundable once generated or remitted, as government departments do not refund statutory fees under any circumstances.

4. Rejections Due to Inaccurate Client Documents

If a regulatory officer raises an objection or rejects an application due to forged, incorrect, or contradictory information supplied by the client, Webmittar will assist in drafting appropriate resubmission replies within scope. However, consultancy fees are non-refundable in instances of client-side misrepresentation.

5. Refund Processing Timeline

Approved refunds will be credited back to the original payment source (bank account, UPI, or credit card) within 5 to 7 business days following approval from our accounts desk.

6. Grievance Redressal & Refund Inquiries

For any cancellation or refund inquiries, please submit a written request containing your Order ID and transaction receipt to our accounts and grievance desk: